In keeping with Scottish government and my professional bodies guidance, Highland Physiotherapy is now able to offer some face to face appointments. This is in no way back to a normal clinic, with a virtual first process being the recommended option. For patients who are shielding (or live with someone who has shielded) plus anyone who is experiencing Covid-19 symptoms I will not be able to see you face to face, with a virtual appointment being offered as an alternative.
When you arrive to Highland Physiotherapy, please wait in your car as there is now no waiting room inside the building. I will phone you at your appointment time to invite you to walk around the back of the building, past the children's play area and pic nic benches. I will meet you at the back gym door, on arrival please have a mask on (I will be wearing all government recommended PPE), I will check your forehead temperature, if this is above 37.8 degrees celsius your appointment will be rescheduled for another day.
You will come into no other members of staff when you enter the building, we will go straight to my clinic room where we can keep 2m of social distance to discuss any updates of your injury. There will be gaps between patient appointments to allow thorough cleaning of my room between patients. I will also ask you to complete a health questionnaire and consent form prior to coming to visit myself, this will include consent for track and trace should it be requested. If you are not willing to consent to your details being released to track and trace I will be unable to see you in person.
If you have any questions please dont hesitate to contact Julie directly.